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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Why not have an ice machine on site? Most people would be willing to pay for a bag of ice.
Business response:
Thanks for being a guest at Extended Stay America. Although you had a great stay with us, we are sorry for not meeting your expectations for a perfect stay. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Business response:
Naisha,we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Front personnel are so nice here and are probably the best feature. All the room doors slam automatically which means it is very noisy! The clientele were horrible yelling and screaming all night long children running up and down the hallways shreiking at midnight. I know the hotel can’t control people but they need someway to monitor this. I never slept a complete night here and I don’t suffer from insomnia.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the hospitality provided by our staff, but we're sorryyou were disturbed at night by noise from other guests of the hotel.We would be very appreciative if you would alert the front desk when issues arise. Our team is dedicated to ensuring an excellent experience for our guests, and we are always happy to be of assistance.We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you... read more
Great facility. Nice and comfortable for children.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Amazing location and room size
Business response:
Thank you for staying at Extended Stay America. We are delighted you enjoyed our convenient location and your spacious room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
decent if ok with sacrificing some amenities overall hotel and rooms were disappointing. the cleanliness was decent but could have been cleaner. for example, the top "comforter" on the bed was a bit outdated/old/thin and there was a small brown stain on it. there were several cobwebs up in the corners of the ceiling. hotel didn't have a lobby, work out facility, or pool. there was barely a free "breakfast" in the morning. pretty much muffins, coffee, and juice. But with all that said, for the price being right outside of the... read more
Business response:
Thank you for your review. We are glad you had an overall pleasant time here and that you liked our affordable rates. That being said, we are sorry for not meeting your expectations with our facilities. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
It was a good and nice experience. Room was clean and well kept.
Business response:
Thank you for the glowing review of Extended Stay America. We are delighted to know you had an outstanding stay with us and enjoyed your clean and comfortable accommodation. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Very Nice Staff
Business response:
Diana, thank you for choosing to stay at Extended Stay America. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful compliments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.