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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us an excellent score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was nice to have a full kitchen. However, there weren't a good list of TV channels to watch and the TV and bed were small. The property feels old and the room was rather dingy.
Business response:
Kiki, thank you for sharing your review online. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectation. Your feedback regarding the condition of our property and your room will be shared with the appropriate individuals to make sure we deliver better guest experience going forward. We hope you give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Was supposed to be non-smoking. Smelled and burn holes in bathroom floor. Used shampoo in shower mskes one wonder if cleaned. No USB plug in available. Not even on tv. No breakfast. Coffee and vending nachine.
Business response:
Please accept our apologies for not living up to your standards, and we regret the inconvenience it caused. Your feedback for the smoke smell and cleanliness has been immediately discussed with the housekeeping department, and we are working closely with them to improve service levels. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
I like the location. the mall the food and nice people and the man who? was here when I check in very nice.
Business response:
Ronald, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our great location and our outstanding service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Satisfying Stay The hotel was satisfying for a nice getaway. Would book here again!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.3 star rating with 948 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.