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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property could use some remodeling. Carpet is old and stained, the bathroom had old tiles and dirty sink and tub. For this price it could better.
Business response:
Lumi, thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Last minute We had a last minute situation where we needed a place to stay. The establishment was clean and inviting. Took a while for the reservation to pop up in their system buy after that everything was fine. The room was clean and neat. Only thing I would say was a bit of an issue was being by the stairway outside the room, noisy.
Business response:
Randy, thank you for choosing to stay at Extended Stay America. We are happy to know you were satisfied with your stay with us and were impressed with your cleanroom. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice location and decent hotel for the economical I worked with Syed the General Manager who helped me tremendously provided me the roll on bed for free and accommodated me further. Great service
Business response:
Asma, thank you for being our guest at Extended Stay America. We are happy to know you liked our ideal location and were impressed by the service provided by Syed. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
They just need to enforce the mask policy a bit more.
Business response:
Thank you for your review. Although you had an overall pleasant stay with us, we are sorry for any inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Laura, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,533 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.