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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Generally very clean, good staff, great location. Automatic/handicap accessible doors would be good
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Your valuable observations will be shared with the appropriate department. Thank you again, and we look forward to welcoming you back soon! Sincerely, Hotel Management
According to them, Expedia bookings are only honored if they have the availability, so if they overbook, like they did when i was there you are out of luck. I was there with a coworker and they gave us a king bed with a rollaway instead of the two queens we booked months in advance and let us know on the day of arrival- way too late for us to seek other options. Besides that, the room was on the smaller sides of the Extended Stays ive been in. No frills here, but thats no suprise. Lots of dining options in walking distance. ... read more
Business response:
Thank you for your review. We are sorry for the issues with reservation and inconveniences you faced. We will investigate what went wrong in your instance. Although what happened is not typical, we have room to improve, and we assure you we will. Thank you again, and we hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Good service Good all around
Business response:
Gregory, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.