Extended Stay America - Chicago - Woodfield Mall's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Chicago - Woodfield Mall

4.2
  • Hotels
  • Schaumburg, IL

About this business

HospitalityHotels

Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging. 

Location details

1200 American Ln., Schaumburg, IL, 60173, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2869 reviews
Select a rating
Scully's profile image
Scully 
5 years ago

Last minute stay there . It was suitable and good location 

Business response:

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Very clean and comfortable. I will be staying here again also the staff was very courteous 

Business response:

Thank you for the great review! We are glad you loved our well-maintained property and courteous service. We strive daily to please our guests, and your feedback tells us we are meeting those goals. The entire team at Extended Stay America look forward to welcoming you the next time you are in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Chad's profile image
5 years ago

Stay Good area but hotel wasn’t the best. Seemed run down. I wouldn’t stay here again 

Business response:

Chad, thank you for your valuable feedback. We are pleased you had an overall comfortable stay while here. We value your feedback and will share it with the appropriate team, as this will helps us to improve going forward. Thank you again, and we hope to have the opportunity to make it up to you in the future. Sincerely, Hotel Management 

Guest's profile image
5 years ago

Staff super nice. Unfortunately was not happy w air quality in room and our toilet didnt work. 

Business response:

Thank you for choosing to stay with us. While we are happy you liked our staff, we are sorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Everyone here In staff is just amazing from front desk to . They all do their part to make you feel comfortable 

Business response:

Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thank you for your review, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Everything was clean, and where it should be. The queen size bed was not a queen size, but I didn't have a tape measure to break out to prove it. Just be aware that if you are used to sharing a queen bed at home, you will be snuggled a little closer. 

Business response:

Thank you for the feedback of your stay at Extended Stay America. We know how important it is to stay in a clean and well-maintained suite, so thank you for the comments. However, we are sorry for the disappointment you had with the size of the bed and regret the inconvenience it caused. We hope to serve you better in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Location Location Location I've stayed here three times. I love the location and having the kitchenette is why I return. I find the rooms comfortable. You have pretty much everything within walking distance. 

Business response:

Thank you for choosing Extended Stay America for another stay! There is nothing more gratifying than to read that a guest has chosen to visit us again due to our great staff, pleasing ambiance and convenient location. Our goal is to always go above and beyond for every guest and we are proud to know our associates are doing just that. Thank you again for making us your home. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall

How is Extended Stay America - Chicago - Woodfield Mall rated?

Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews. 

When is Extended Stay America - Chicago - Woodfield Mall open?

Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.