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Extended Stay America - Chicago - Woodfield Mall

3.4
  • Hotels
  • Schaumburg, IL

About this business

HospitalityHotels

Location details

1200 American Ln., Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,533 reviews
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Susan 
3 years ago
Torlarp's profile image
Torlarp 
3 years ago

good 

Anonymous's profile image
Anonymous 
3 years ago
Ryuji's profile image
Ryuji 
3 years ago

ショッピングセンターも近く、非常に便利。少し建物が古い。部屋にキッチンもあり長期滞在も可能 

Business response:

Ryuji, thank you for choosing to stay at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management 

Sakia's profile image
Sakia 
3 years ago
Steven's profile image
Steven 
3 years ago
Kelly's profile image
Kelly 
3 years ago

Good stay- staff was super friendly and awesome but no breakfast as advertised :( 

Crystal's profile image
Crystal 
3 years ago

Room was dirty. Hallway looked like it hadn’t been swept in a month. The room had left over candy on the tv stand. The fridge was gross. The carpet felt sticky. Was very disappointed 

Business response:

Crystal, thank you for taking the time to leave a review. Our guests’ comfort is always our top priority, so we apologize that we did not appropriately service your room. We have shared your comments with our housekeeping team to take measures and be more diligent in their efforts going forward. We are grateful for your feedback and hope you will give us another opportunity to show you our commitment to flawless accommodations. Sincerely, Hotel Management 

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Anonymous 
3 years ago

Booked a king suite a week in advance get there and was told it was not available. Had to take a queen suite and was not offered any discount. Hotel has a pretty bad smell especially the room I was given. 

Business response:

Thank you for sharing your feedback. We apologize that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We are also sorry for the unpleasant smell you encountered. We appreciate you bringing this to our attention and hope you will give us another opportunity the next time you are in the area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall

How is Extended Stay America - Chicago - Woodfield Mall rated?

Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,533 reviews. 

When is Extended Stay America - Chicago - Woodfield Mall open?

Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.