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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great. Bathrooms needs updates. Easy check in and check out..
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay, liked our friendly staff and our quick check-in service. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope to see you again soon. Sincerely, Hotel Management
Outstanding stay Tim made my stay very comfortable and hospitable and was on top of all the details during my stsy job well done Tim I love to stay here due to the convenience and cleanliness of my room ive stayed here at this location 7 times and love it thats why I keep coming back thanks again your loyal customer Jesus Rivera Happy Holidays.
Business response:
Jesus, it is always a pleasure to hear from our loyal guests and to know we are continually exceeding expectations. We are glad you liked your comfortable suite and convenient location. We are also delighted to read that Tim went a step beyond to make your stay more comfortable. Your compliments will surely be shared with him. Thank you for your review, and we look forward to seeing you again soon. Sincerely, Hotel Management
Great if your on a business trip if you need to get it and get out. Spacious room even tho its compact. Worth the price .Would book again
Business response:
Alex, thank you for choosing Extended Stay America for your business trip. We are glad you loved our spacious rooms and convenient location. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to your next stay soon! Sincerely, Hotel Management
Floors were dirty. Lists of police presence arresting people. Same guests daily in lobby making comments about everybody. Smokers closer then 15 feet. Smokers had to move just so I could be in door. Tried other doors same issue with smokers. I am easy going and seldom complain but dirty, smokey, and police was just too much. Will try other locations before giving up on property. Properties in Arkansas were a joy to say at when traveling.
Business response:
Thank you for taking the time to review your experience and letting us know how we can improve. We are sorry for the disappointing stay and for the smoke and cleanliness issues you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,533 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.