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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hotel is a standard extended stay. No frills. Rooms are clean and tidy, but the beds aren't particularly comfortable. Breakfast is included, but just coffee and packaged oatmeal and muffins. Decent place to stay on a budget.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had in your room. We have shared your concern with our team to ensure no future guest experiences the same. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cynthia, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
fantastic this play is affordable and all around good I give it a thumbs up!
Business response:
It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and pricing were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Nice clean room. Very friendly and helpful staff. Close to several restaurants.
Business response:
Thanks for reviewing your visit at Extended Stay America. We are delighted to know you were impressed with your well-maintained room and that our courteous service made your stay even better. On behalf of the entire team, we thank you for recognizing our efforts and invite you for another outstanding stay. Sincerely, Hotel Management
Business response:
Edward, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
only 1 thing could have been better. My wife watches national news a lot on MSNBC. That channel was not on the list. First time ever
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked our attentive service and that our location was perfect for your needs. Your feedback is appreciated as it will help us improve our facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Seemingly nice hotel with hidden issues The check in was smooth and the staff was nice and accommodating. The issues being with the fold out bed that had dirty sheets. When asked for new sheets for the fold out, the front desk worker said, "There are sheets on the fold out?" and rolled his eyes. The next morning the grab-and-go breakfast left a lot to be desired. Muffins and granola bars-ok. Warm-ish coffee- ok. Oatmeal and tea packages with no hot water to make the items- not ok. The next evening when returning to the hotel... read more
Business response:
Davey, thanks for evaluating your stay. We are pleased to read you liked our warm welcome and our convenient location. However, we apologize for the cleanliness issues in your room and are also sorry to know you weren’t satisfied with our grab-and-go- breakfast. Your feedback of your room is discussed with our housekeeping team to ensure they step up their game and deliver better services. Our brand leaders will be informed about your concern when we’re updating our breakfast selections going forward. We hope you’ll give us ... read more
The only problem I had with the hotel was no daily housekeeping service. Other than that everything else was great, has a kitchen, stove, microwave, fridge, dishwasher and everything was pretty clean
Business response:
Edwin, thank you for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with most aspects we have to offer. We would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Family trip They didn’t have the room I had paid for but made other arrangements for my family. Place was clean but out dated
Business response:
Jeremy, we understand your frustration and regret the inconvenience it caused. However, we are happy that our staff did their best to accommodate you and your family. Nonetheless we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you all will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open at 8:30 a.m.