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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

3.4
  • Hotels
  • Blue Ash, OH

About this business

HospitalityHotels

Location details

4630 Creek Rd., Blue Ash, OH, 45242, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,574 reviews
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Francis's profile image
Francis 
7 years ago

Pleasing accommodation Adequatel for our stay. Pleasing atmosphere. Close tho restaurants. Cramped breakfast space. 

Business response:

Francis, thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you had an enjoyable stay with us. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Brad's profile image
Brad 
7 years ago

Stayed while in town for a concert. Very nice and clean room. Nice staff. Definitely recommend it! 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

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Jermaine 
7 years ago

Exterior property great,cleanliness was good. My parents found that the room was totally not satisfactory. Dirty towels and dirty floors made their visit unsuccessful. The bed sheets were not clean and the hotel staff could not assist them until the next morning. 

Business response:

Jermaine, thank you for reviewing our hotel. We’re sorry your parents’ stay was not as desired, and we apologize we were unable to resolve the issues to their satisfaction. Your feedback is important, and we’re taking the corrective steps with our housekeeping and front office team to be more diligent and proactive with our guests’ needs. We hope you will give us the chance to make it up to you. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

One of the nicer extended stay America’s! Room was clean and very comfortable and the staff treated you very well! Absolutely loved it! 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We’re delighted to know you loved your comfortable room and that the service provided by our staff met your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit Blue Ash. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Good hotel for the price This hotel met our needs. Nothing fancy but we weren’t looking for fancy. 

Business response:

We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations at a great price. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Ron's profile image
Ron 
7 years ago

Business response:

Ron, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Ashley's profile image
Ashley 
7 years ago

Business response:

Ashley, you for your fabulous rating and letting us know about your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

The room was nice, staff was very helpful and friendly 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Bed was comfortable, but sofa bed was worst I've slept on. I would not call a few muffins, granola bars and oatmeal a continental breakfast. Staff was friendly. 

Business response:

Thank you for choosing to stay with us. We’re glad you liked your comfortable bed and that the service provided by our staff was helpful to you. However, we’re sorry for failing to meet some of your expectations. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?

Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews. 

When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?

Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.