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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our OH trip The room was clean. Everything was good. Location was good for where we needed to be.
Business response:
Karen, thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the convenience of our location and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Well run hotel The front desk staff was great and extremely friendly. Sean the General Manger went out of his way to make sure everything was great for our stay. Much appreciated. It is nice to see a manager take an active role in his property and guests.
Business response:
Jason, thank you for staying at Extended Stay America. We are delighted to read you were impressed with our courteous service and had a great time with us. I will be sure to share your compliments with my team. We appreciate you being our guest and hope to see you soon. Sincerely, General Manager
Business response:
Lillian, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
air condition had a layer of dust on it. Air condition had a layer of dust on it so I know it wasn't cleaned for months. Beds were not very comfortable. Counter looked out of shape and was kind of coming off the wall. But the staff that helped me check in was nice and so was the lady that helped me extend for another night. I liked the inexpensive option.
Business response:
Thank you for reviewing your stay. We are happy to read you liked the value we offer and the attentive service provided by our staff. That being said, we sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping team. We would love the chance to make it up to you. Sincerely, General Manager
15 min drive to Kings island Rented this for four adults. Need extra bed. The hotel is in nice location. The nearby restaurant close by ten even on Friday. Philip at the front desk was very good. The down side was walking in and sign reads please wait and no one is at the desk. The room is a basic room no thrills. The ac ran all night but the room did not cool down. Overall for a one night stay the hotel served are purpose
Business response:
Thank you for taking the time to review our hotel. We are glad to read you liked our location and the service provided by Philip. I will share your compliments. Having said that, we apologize for the air conditioning issues you faced during your stay. We conduct preventive maintenance of the units on a rotating basis and, regrettably, we didn't get to this unit in time. We are sorry this spoiled an otherwise great stay. We hope we have the chance to make a better impression on a future visit. Sincerely, General Manager
great deal in blue ash great location. very friendly second shift front office desk person, and the morning person was nice too. loved the space and the room.
Business response:
Thanks for the awesome feedback. We are delighted to know you enjoyed your spacious room and were very much impressed with the top-notch service provided by our associates. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
We are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Great Value Great value for the $$. Very happy with our stay. Would definitely stay again. Very quiet even through the weekend. Breakfast offerings are a little slim but having a kitchen it's just as easy to scramble up some eggs.
Business response:
Thank you for choosing to stay at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We are delighted to know you were comfortable here and that you also found us to be a great value in the area. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
We were only there to sleep. The only thing is they don't have enough employees at front desk. I had to wait at least 20 minutes for one to come back to check me in. In the morning, we left to early in the mornings to see anyone. Front desk doesn't open until 7. I saw the we'll be right back sign. Employees were very nice & polite.
Business response:
Laura, thank you for being our guest at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We are happy you rested well and appreciated our staff. However, we apologize for the inconvenience you had at the time of check-in. We will use your comments to improve our service delivery. We appreciate your business and hope to see you again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open at 8:30 a.m.