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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I like that extended stay had a stove and things to cook with
Great Stay Great, comfortable, relaxing, stay
Business response:
Thank you for being our guest and posting your review. We are delighted to know you enjoyed your stay at Extended Stay America. It was a pleasure to host your visit. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Vacation Service was great but there was a dip in the floor by the air conditioner unit and I tripped almost every time I tried getting in the bed on that side.
Not clean or friendly
Business response:
Ida, thank you for being our guest and taking the time to post your review. On behalf of our entire team, we apologize for not meeting your expectations and for the cleanliness issues you encountered while here. We always want to make every effort to provide a flawless visit; therefore, we regret your inconvenience and frustration while here. We will use your feedback to improve our service and ensure a better guest experience going forward. We hope you will consider giving us a second chance in the future so we can deliver ... read more
Not a 5 star hotel but it met my needs The decor is terribly dated and long past due needing updated but it was clean. The 2 staff members that I interacted with were polite and professional. There are no elevators so if you stay here, pack light.
Business response:
Thank you for sharing your review of Extended Stay America. We strive to deliver clean and comfortable accommodations and outstanding service to every guest, and we appreciate your noticing our efforts. With that said, we regret any inconvenience you may have experienced while here. We will share your valuable notes with the appropriate individuals for our future remodeling plans. We hope we will continue to be your hotel of choice whenever you return to this area. Sincerely, Hotel Management
Staff was friendly and room was clean. There were blood stains on the sheets and pillow cases and bed bugs in our room
Business response:
Megan, thank you for your evaluation. While we are glad to see your overall rating and know you liked the friendly service provided by our associates, we regret the inconvenience you had in your suite. We appreciate you bringing this concern to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional. Sincerely, Hotel Management
Room had carpet stains & stains on the walls. Bed was as hard as a rock and pillows were flat. It wasn’t comfortable at all. One of my worst hotel experiences ever.
Business response:
Marcia, thank you for posting a review of your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our bed. We are also sorry for the cleanliness issue you mentioned. We will share this with our housekeeping team in an effort to be more diligent going forward. Please know, our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another suite upon request or do w... read more
The space was reasonable, amenities was good, and park was available.
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.