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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly and room was clean. There were blood stains on the sheets and pillow cases and bed bugs in our room
Business response:
Megan, thank you for your evaluation. While we are glad to see your overall rating and know you liked the friendly service provided by our associates, we regret the inconvenience you had in your suite. We appreciate you bringing this concern to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. We hope you will revisit as we would welcome another opportunity to make your next stay exceptional. Sincerely, Hotel Management
Room had carpet stains & stains on the walls. Bed was as hard as a rock and pillows were flat. It wasn’t comfortable at all. One of my worst hotel experiences ever.
Business response:
Marcia, thank you for posting a review of your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our bed. We are also sorry for the cleanliness issue you mentioned. We will share this with our housekeeping team in an effort to be more diligent going forward. Please know, our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another suite upon request or do w... read more
The space was reasonable, amenities was good, and park was available.
Close to retail and food
Business response:
Martin, thank you for the great review. We love knowing how pleased you were with our location and appreciated the easy access to shopping. Thank you for choosing Extended Stay America. We hope you will make the same choice when your travels bring you back to our area. Sincerely, Hotel Management
Good for the price The room was a little dated. Cleanliness of the room wasn't bad but the old carpet needs to go. Bed was pretty good. Location and price were perfect.
Staff was friendly and helpful. We changed rooms because the first room had not been cleaned beforehand. Cigarette smoke permeated the building.
Business response:
John, thank you for taking the time to review our hotel. We are glad you enjoyed the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the inconvenience you experienced due to the cleanliness issues you experienced. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this... read more
This is an extended stay motel, but we were there for only one night. It was supposed to have Quiet hours after ten pm, but people were slamming doors late into the night. The area around the motel is very busy and we did not feel some of it was the safest.
Business response:
Karen, we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.