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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk person was very nice. I didn't check in until around 10, so she was not at the desk when I got there. She apologized when she got there and gave me a big corner room. She called about a half hour later to make sure everything was ok with the room. Just very nice service.
Business response:
Dear Thomas, Thank you for the outstanding review. We were delighted to read how much you enjoyed your stay and that our devoted front desk staff took excellent care of you. We will be sure to share your comments with them. It was our pleasure hosting you at Extended Stay America. We look forward to seeing you again soon.Sincerely,Hotel Management
Not so good Not so good. The room didn't have the sofabed that was supposed to be in the room. I had to pick up my keys upon arrival in Hamilton Ohio and immediately go to my business meeting. I returned at about 11:30 pm and saw that the room did not have a sofa bed. It was too late to address the issue so we just slept where ever.
Business response:
Dear Reginald, Thank you so much for reviewing your stay. We sincerely apologize for your issues with the sofa bed in your suite. We have shared your comments appropriately and appreciate you bringing this to our attention. Thank you for your valuable feedback and for taking the time to post a review. We hope to be of service to you in the future. Sincerely,Hotel Management
Some of my family and I was moving me from NC to OH. Had to have a place to stay and y’all was available and very nice at front desk.
Business response:
Dear Lori, Thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
My weekend stay was nice and comfortable but there wasn’t much offered for breakfast.they only had coffee,instant oatmeal and muffins.since I don’t drink coffee or eat oatmeal and muffins I had to go to a store to get something for my breakfast.
Rooms are very outdated but bathroom was clean. The bed coverlet had a stain.
Business response:
Dear Kelly, Thank you for being our guest and sharing your observations. We are sorry for the condition of your guest room and any oversight in our hotel areas. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, and we will share your concern with the appropriate individuals for the future modernization of our hotel. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Not able to walk anywere
Business response:
Dear Sandra, Thank you for sharing your experience. We are grateful for your acknowledgment of the excellent service you received. Our focus is on providing our guests with an exceptional experience, so we appreciate your comments. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.