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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When We stayed there, there was old pizza in the refrigerator. There was parties going on most of the night. I would not stay there again.
Business response:
Dear Walter, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked. We will address this with our housekeeping team to ensure everything is in order. We understand how frustrating and inconvenient this must have been for you, and we deeply regret its negative impact on your trip due to the noise from other guests. Our front desk team is always available to help you. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management
Good place to stay, not the cleanest but it was quite
Good
Business response:
Dear Mary, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
This is the place for long term stays. We had a long term stay. December 2023 to February 2024. Our entire stay was pleasant and we were treated very well. Housekeeping was great.
Pleasant Stay The staff is kind, helpful, and proficient with their work abilities and attitude. The hotel is in a convient location. And , also has useful hotel amenities (including full stove), and on top of all that - affordable prices!!! Thank you for making my stays pleasant!!
Business response:
Dear Renesha, Thank you for choosing our hotel on your recent visit to the area. It was a pleasure having you as our guest at Extended Stay America. It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. We are also pleased to know that your room and the amenities we provide exceeded all of your expectations and made for a more memorable stay. Thank you again for including us in your travel plans. We look forward to welcoming you back here.Sincerely,Hotel Manage... read more
Bad management We left a bag of trash outside the door cause we did not want the room to smell so it was the morning of my mom funeral and we did not have time so the manager left a not on the door to let us know that we don’t leave trash outside the door you have to take it off are it a $10 charge and they were disrespectful they open our room door and put the bag back in our room they had no right you already left a note so why put it back in our room you let us know what and what and when we leave I always clean my room u... read more
Business response:
Dear Tammie Gulley, We're truly sorry to hear about your unfortunate experience during such a difficult time. It's disheartening to learn that our team's actions caused additional stress. We understand the importance of sensitivity during challenging situations, and we regret any disrespect shown. Your feedback is valuable, and we will address these concerns with our team to ensure better communication and understanding in the future. Please accept our sincere condolences for your loss. We appreciate your understanding and h... read more
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.