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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad for the money Not a bad hotel for the money. A little dated but it was clean and comfortable bed. Staff was friendly and professional. Easy check in.
Old but seems to be well taken care of. The kitchen facilities are quite old. I was impressed by the rooms cleanliness. The doors into the building need some updating as do the hallways to the apartment.
Business response:
Dear linda, We appreciate your review of Extended Stay America and are pleased you found the hotel well-maintained and clean rooms. Your feedback about the kitchen facilities, doors, and hallways is invaluable as we aim to improve the guest experience. We will take note of these areas and consider updates and enhancements. We hope to welcome you back in the future.Sincerely,Hotel Management
When we pulled innoarking lot men sitting in lot dtinking snd smoking pot dog harked throughout night snd a lady screaming and fighting throughout the night will ne er stay st one again
Business response:
Dear Nancy, Thank you for the feedback. We are devoted to giving each guest a great travel experience; therefore, we sincerely apologize for the noise concerns during your stay. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue. In the future, please know our front desk staff is always available to help make the most of your stay. We hope you will come back and see us the next time you are in our area.Sincerely,Hotel Management
This hotel was at the lower end price wise which sometimes mean something might be missing but it was a very pleasant experience. Front staff very friendly and helpful. Room clean and everything you could need including a full refrigerator. Easy parking close to everything.
Business response:
Dear Jean, Thank you for sharing your experience at Extended Stay America. We are thrilled you had a pleasant stay with us and found our staff friendly and helpful. We are glad your room was clean and had all the necessary amenities, including a full refrigerator. We take great pride in providing our guests with a comfortable and convenient stay at an affordable price. Thank you for mentioning our easy parking and proximity to everything. We are sorry to hear that our breakfast did not meet your expectations. We will conside... read more
Great facility close to places to eat. Will definitely stay again!
Business response:
Dear Jacqueline, Thank you for including Extended Stay America in your travel plans and for taking the time to review your experience. We are delighted that you enjoyed your time with us and that our location, close to several eateries within walking distance, was perfect for your needs. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
Lobby / check-in area wasn’t inviting. Very dated and didn’t have a pleasant smell as you entered the building. Beyond that, the hotel room was fine.
Business response:
Dear Kuiana, Thank you for being our guest and for taking the time to leave your feedback. We regret to learn about your concerns and apologize for the inconvenience caused. We have discussed the issues regarding the freshness of our property with our housekeeping team to take necessary measures and prevent future occurrences. We continuously work to improve our services and accommodations, and your evaluation is much appreciated. We also hope this isolated circumstance will not prevent you from staying with us again. Sincer... read more
No me gusto porque estaba muy sucio los pasillos hacia la habitación llenos de basura, la habitación las sabanas sucias, y el baño con olor a cañerías… y mucho olor a Marihuana en los pasillos ruidos de música alta… fue una experiencia desagradable! Sólo quería Descansar de un viaje largo!
Business response:
Dear Lourdes, Thank you for choosing us. We are sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we apologize for not meeting your expectations. Your feedback is valuable to us and has been shared to address with the appropriate individuals to ensure we are well-poised to serve you in the future. Please allow us a second chance to restore your confidence in us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.