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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairfield, OH not the nicest area The front desk person was new and extremely helpful. She provided the sheets and blankets for pull out bed promptly. Check in was lengthy due to a computer issue, but she was courteous and helpful. However, the pull out bed was dirty and the lock on door did not work. Ended up putting furniture in front of door to secure. I was so tired at this time due to the drive up that i did not want to change rooms. This is the better of 2 choices as we stayed because the other option, Woodspring Suite... read more
Business response:
Kim, thank you for sparing some time to share your review online. Although you liked the courteous service you received from one of our front office associates, we apologize for the issue you had in your suite. We will discuss your comments with our housekeeping and maintenance teams for their review and action. We hope you will reselect us whenever you are in our area. Sincerely, Hotel Management
Was hice spend the night, happy to come back
Business response:
Thank you for returning to Extended Stay America. We are glad you enjoyed your stay once again and that you were pleased with all aspects of our hotel. We value your feedback and look forward to your next visit. Sincerely, Hotel Management
I have stayed here twice and both times were amazing! Its my go to hotel
Business response:
It is a delight to know your travels brought you back to see us again! Thank you very much for your kind rating and for letting us know that our accommodations and service made you loved your visits. We appreciate your comments and look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
The e staff at front desk were exceptional nice and helpful, especially rikki the maintenance staff was also nice and helpful and quick to respond. Thank you
Business response:
We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our team for their service. Comments like yours motivate us even more, and your compliments will surely be shared with Rikki. We look forward to having you as our guest again whenever your travels bring you back to the area. Sincerely, Hotel Management
You get what you pay for. Not horrible not great. For the price it’s what I expected
Business response:
Bruce, thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Very comfortable and clean.
Business response:
Thank you for the generous review of Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our clean property. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Happy with stay! I was only there for a night but the service was very friendly and the room was very clean.
Business response:
Jobi, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Andrew, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Our initial room smelled like cigarette smoke in spite of being designated non-smoking, but they were accommodating a room change. Nice facilities. Due to COVID-19, not much in the way of amenities, but that is to be expected. I would stay here again.
Business response:
Thank you for being our guest. We are happy you enjoyed your stay overall, but we are sorry for the issues you had in your first suite. However, it was good to know our staff promptly responded and moved you into another suite. We also regret some of your disappointment with the amenities, but we appreciate your understanding in these challenging times. Thank you again for allowing us to be of service, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 890 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.