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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hallway smelled like heavy smoke. Room also had a smoky smell.
Business response:
Please accept our apologies for not living up to your standards for a comfortable stay, and we regret the inconvenience it caused. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of our property. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Manager Dave We check in later since we drive in for a hot sauce show we have been doing for three years. We were about an hour and half out and here comes the card on our card for one night. We get checked and finally go to sleep only to wake up to 12 missed calls from the front desk and then a knock on the door. At which I collect my card and room key half dressed since we just got up and head down stairs. I believe the manager Dave is down stairs saying there is an issue with the card and that I needed to pay for the rema... read more
The room stunk , there was no screen in window , an u hurd everything that was going on in the next room/hallway
Business response:
Krista, thank you for being our guest. We are sorry for the issues you had in your room and regret the inconvenience it caused. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the odor. We wish we had the opportunity to address the noise problem you had while you were here as we would have done our best to ensure you were comfortable. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Smelled like smoke and pets Was run down. Pretty shady peope there
Business response:
Thank you for the feedback. We are sorry for the unpleasant odor you encountered and regret the inconvenience caused. We have shared your feedback with the housekeeping team to be more diligent in their efforts. We also regret that you did not feel completely secure at times. We take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situation. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Just ok pillows flat and just ok
Business response:
Beverly, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.