This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stop in and sleep. It’s not a new hotel but it’s clean and everyone was friendly.
Business response:
Wendy, it is a pleasure to read about your wonderful stay at Extended Stay America. We work hard to ensure every guest has a comfortable and enjoyable experience, and we will share your flattering compliments with our team. Thank you for leaving your comments, and we hope to welcome you back the next time you are visiting our area. Sincerely, Hotel Management
No elevators all steps. Had to change room to a pet room on first floor. The room didn’t look like it did that was shown on there web site. The breakfast was grab n go. The web site made it look like a regular breakfast. Was little disappointed of the whole room plus tv had no good station. Will I book it again probably not
Business response:
We were disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. We hope to have a second chance to redeem ourselves. Sincerely, Hotel Management
The room smelled like cigarette smoke, as well as the hallway and the "common space".
Business response:
Thank you for staying with us. We apologize for the smoke odor you experienced in your room and the inconvenience it caused. We have asked our housekeeping staff to make sure this room receives a deep clean so that our future guests never experience the same problem. Thanks again, and we hope to host you again in the future so that we can make it up to you. Sincerely, Hotel Management
Location was good for my purpose. I was rarely at the hotel but the bed was comfortable and I slept well. No noise in the hotel at night. Check in was quick, so was check out. I would stay here again.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
The Staff is great, very limited breakfast. So I don’t know why they say breakfast because it’s muffins and coffee. This place is more for people who live in hotels.
Business response:
We appreciate you sharing your feedback! We were glad to read that you enjoyed your stay at Extended Stay America. Our goal is to provide excellent service, so our team is pleased that you had a restful and comfortable visit. Thank you and please come back to see us again soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Good Price, Excellent Staff, Amenities Not So Good This hotel chain is NOT elder- and/or disability-friendly. Access to all rooms requires walking either up or down stairs.....no elevators. Also, even though they bill themselves as "Extended Stay," and provide a full kitchen area, they DO NOT provide any kitchen pots, pans, utensils, dishes, cups, glasses, etc. Since my stay was only 3 nights, I managed OK, but if I really WERE staying for an extended period, this lack of amenities would have presented a serious problem. Sta... read more
Business response:
Thank you for staying at our hotel. We are pleased to know you liked the value we offer and that you also appreciated our associates. However, we are sorry you were unaware of our hotel policy. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks for the feedback, and we hope to welcome you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 879 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.