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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Deal Overall, an excellent deal. Too bad it was only for one night. The only downside was that the front desk was supposed to bring up a set of dishes, but no one ever showed up. Do be aware, though, that the only way to the second and third floors is to take the stairs, so handicapped people might want to consider this.
Business response:
John, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us. However, we are sorry for the inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
It was very clean and quiet. The staff was very helpful. As soon as you walk into the lobby you instantly get good vibes. Most defiantly will be staying here when need be.
Business response:
We are delighted you chose Extended Stay America. It’s great to know you were impressed with our associates and that you had a pleasant time with us. It was a pleasure hosting you and we look forward to welcoming you back soon. Sincerely, Hotel Management
Check in smooth, staff friendly and helpful; room smelled like smoke even though smoke free; deadbolt did not work; trash not emptied; long black hairs in sink; bed very comfortable
Business response:
Stephanie, thanks for choosing us. Although you had a pleasant stay, we apologize for the issues you experienced in your rooms. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Business response:
Rachel, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
This hotel is conveniently located to get to around Fairfield. The price was reasonable, but the staff and the room were terrific! Would recommend this site to all!
Business response:
Thank you for your terrific review of Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer.Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Shannon, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
I took a shower and the tub wouldn’t drain. I called the front office. The lady told me she would put in a work order for it but that it probably wouldn’t get taken care of until the next day. So the rest of our stay we had a bathtub with dirty shower water sitting in it and unable to take a shower the next day. The breakfast consisted of small packaged muffins and snack bars. Doubtful I would stay here again.
Business response:
Jerry, thank you for being our guest. We apologize for the issues you had with your bathtub and that we were unable to resolve it while you were here. We have alerted our maintenance team, and they are fixing it immediately. Also, your comments with regards to our grab-and-go breakfast will be shared with our Brand Leaders to improve our future guests’ experiences. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 4.3 star rating with 890 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.