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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On the road again Good bed, quiet room
Business response:
David, thank you for sharing your experience with fellow travelers. We are glad you were pleased with your room, particularly the comfortable beds. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Your own unique kitchen dining table.
prostitute Hotel Upon pulling up to the location, I was a bit suspicious due to the small groups loitering in the shadows in the late night hours. When checking in there was a slightly homeless looking woman trying to get a room but noticed she was trying to get it for other reasons than to stay the night. Once I was checked in and began to make my way to the room, the hallway smelt of vomit and marijuauna. At first the card key for the room didn't want to work but after several tries, it let us in. As I began to get settled... read more
DO NOT stay here This hotel is nasty and I would never stay again, if it was free!!! The room smelled awful and got worse when I turned on the air. I couldnt tell if it was cigarette smoke or what it was. Also, we had to carry our bags up 2 flights of stairs because they dont have an elevator. BIG thumbs down. I will say the night staff was very nice and helpful!!
Business response:
Chris, thank you for the review and for sharing your experience. We regret not meeting your expectations and apologize for the concerns you had with your room. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. On a positive note, we are happy you were pleased with the service our associates delivered. We appreciate your feedback and hope to have the... read more
Was nice,just that we stayed for just a day
Business response:
Gabriel, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Will Be Back This is a great place to stay...long or short-term. The staff are friendly and helpful.
Great Stay Great stay ..the staff was available and friendly when getting amenities my wife and I requested.
Business response:
Wayne, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The room itself was nice and clean. The first person we saw when we walked into the lobby was clearly on drugs and staying at the hotel as well. By day two we were awakened before 7 a.m. by the police knocking on another rooms door. Would not recommend!!!!!
Business response:
Heather, thank you for your review. Although you liked your well-kept suite, we are sorry for the discomfort you had due to other guests on the property. Kindly know, safety and security of our guests are always our utmost priority. We hope you will allow us to make it up to you on a future visit. Sincerely, Hotel Management
The staff was friendly and helpful and the location was conveniently located. My only issue was with the internet connection. Wifi is provided but the strength was weak. I had the option of paying for a stronger wifi connection but once I initially selected free internet service I was unable to revise the option. But overall, I was pleased.
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.