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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access, convenient to surroundings. Bed is not comfortable. And not as clean as id prefer. But was a last minute stop.
Business response:
Laura, thank you for being our guest. We are happy to know you liked our convenient location, but we are sorry for the inconveniences you had in your room. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Jay, thank you for the nice review of the Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It had been recently updated and that was nice. It was close to several restaurants and easy access to the interstate. It wasn’t very handicap friendly. Stairs to everywhere! Would have lked to see a little more offered for breakfast. (i.e. fruit, bagels, pastries, etc.)
Business response:
Cheryl, thank you for being our guest. We are happy to know you liked our freshly renovated hotel and that you were impressed with our location. However, we are sorry for the difficulties you had and that we missed meeting your expectations. Your comments with regards to our grab-and-go breakfast have been shared with our Brand Leaders to improve our future offerings. We hope you will return so we can make it up to you. Sincerely, Hotel Management
The room was very spacious and clean. The staff was great!
Business response:
Kay, we appreciate you for to reviewing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your room and that you were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Bedding blanket covered with what appeared to be black dog hair. Friendly desk clerk replaced it quickly.
Business response:
Thank you for your candid evaluation. We apologize for the cleanliness issue you encountered in your room, but we’re happy that the issue was resolved promptly by our front desk associate. We assure you that your feedback has been shared with our housekeeping staff so that they can be more diligent going forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Room was clean and comfortable. Desk clerk was very polite. At times it was noisy in the hall. The breakfast should have something for people that don't drink coffee.
Business response:
Brownie, thanks so much for confirming to future travelers what a great choice we are. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Never again. The breakfast was far from anything to brag about. The water for the hot chocolate was only warm. The muffins not fresh. Poor excuss for breakfast
Business response:
We are sorry for the disappointment you had with our complimentary grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
We had 5 rooms for 2 weeks, not a problem with any of them. They do have kitchen tools at the front desk, you just have to ask for them. Walking distance to plenty of eateries and a small market. Rooms appear to be recently renovated and kept clean. Staff was very helpful and friendly. I would definitely stay here again.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Melissa, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.