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Extended Stay America - Cincinnati - Fairfield
- Hotels
- Fairfield, OH
About this business
Location details
9651 Seward Rd., Fairfield, OH, 45014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TOTAL AWESOMENESS!!!!!!! MY LAST STAY IN THE FAIRFIELD,OHIO AREA WAS A NIGHTMARE......THIS WAS LIKE HEAVEN I WAS TOTALLY AT EASE....IT WAS CLEAN,COMFORTABLE,FRIENDLY...JUST AMAZING.
Business response:
Christine, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
First off, this was a very clean property. The room was spectacular. I got a free upgrade to a better room, so I can't really complain about the room itself. However, the room was on the top floor on the end of the building. I was right next to the stairs. The building was very noisy, people were in the hallway talking, yelling, and fighting. People were coming and going out of the stairway at the end of the building until the early morning hours. Every time somebody opened the door, it would slam shut loudly. The walls were... read more
Business response:
We appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from nearby guests and regret this compromised your stay. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another suite. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Hotel Managemen... read more
Didn't like parking lot otherwise was great. The staff is great the secure door was a bonus, and my room was very nice
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad you liked your room and the service provided by our staff. Thank you for taking the time to share your review, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Darrick, thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
No room-service, no house keeping Staff was very pleasant
Business response:
We apologize for as we didn’t explain our housekeeping policy to you upon arrival. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Our front office team is advised to communicate our hotel policies effectively going ahead. Please consider giving us a chance to improve our impression on you on your next visit to our area. Sincerely, Hotel Management
This property was clean and for the price that I paid i wasn’t expecting the best but I was shocked
Business response:
Thank you for reviewing Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Stayed twice in a month and both rooms were dirty. Not staying again.
Business response:
Thank you for returning to our hotel. We apologize for the cleanliness issues you encountered in both your stay. Please be assured that we have discussed your feedback with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
The staff was friendly and helpful. The property does not have an elevator and has three floors. I found that odd and inconvenient. I had to ask for my kitchen supplies, nothing was stocked in the room when i arrived for a 9 night stay. I found that odd as well. I travel for work and stay in Extended Stays quite often and have not experienced this before. If not for the staff i would not have even gave it a "good" rating. I will not stay again however because of the layout. I stayed on 3rd floor which required 2 flights of s... read more
Frequently asked questions about Extended Stay America - Cincinnati - Fairfield
How is Extended Stay America - Cincinnati - Fairfield rated?
Extended Stay America - Cincinnati - Fairfield has a 3.5 star rating with 1,273 reviews.
When is Extended Stay America - Cincinnati - Fairfield open?
Extended Stay America - Cincinnati - Fairfield is open now. It will close tomorrow at 12:00 a.m.