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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Needs to updating. Cheaply built and its beggining to show. Free breakfast was a joke..
Business response:
Thank you for evaluating your stay. We are sorry our hotel did not meet your expectations and that you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new breakfast choices. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Ho... read more
The room came with a recliner which was very helpful as we were staying there for my husband's shoulder surgery.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you loved your well-appointed room. We value your feedback and look forward to welcoming you both back soon. Sincerely, Hotel Management
My only concern is that the hallway was not lit as well as most hotels.
Business response:
Susan, thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice
Business response:
Kenneth, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Extremely clean... Chris checked us in quickly and professionally. The only complaint we had was that there was no coffee in the room and no ice available.
Business response:
Phyll, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Chris for taking good care of you. Also, kindly know we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Hotel staff were very nice. The room was clean and in pretty good condition. I would suggest wiping out the drawers, check shower curtains. Ours had someine bidy s rub left in it. I rinsed it out... Be prepared to bring your own coikware and plave settings.
Business response:
Cindy, thank you for being our guest at Extended Stay America. We're glad you were pleased with the service provided by our staff and that you liked your well-maintained room. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Good Good
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful feedback, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,173 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.