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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Not very clean, site said breakfast for two. More like chewy breakfasts bars and a prepackaged muffin coffee was good but only out in the AM. No coffee pots in the room. Bathroom smelled like rotten eggs.
Business response:
Joy, we appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The room was very clean love the little kitchen. There where no bed bugs. The bed was very nice.
Business response:
It's great to hear you enjoyed your clean and well-equipped suite! Our housekeeping and engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America. Sincerely, Hotel Management
The only complaint I have was the bed. It was an older mattress and very uncomfortable.
Business response:
Thank you for being our guest. We are glad to know you had a pleasant stay at Extended Stay America. However, we are sorry for the discomfort you experienced from the bedding. Your review is appreciated, and we look forward to serving you on a future date. Sincerely, Hotel Management
Nice place! The hotel was very nice and clean! The room was well equipped, and comfortable! There were slot of restaurants close by and it was in a great location!
Business response:
Mike, thank you for staying at Extended Stay America. We are glad to know you were impressed with our great location and that you enjoyed your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
We know the area quite well and it suited our needs. Very east access to main interstates, airport, restaurants and shopping malls. Rooms facing Interstate can prove to be very noisy.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Waited 16 miuyes tip check in. Nobody at front desk
Business response:
Wayne, thank you for reviewing our hotel. We are disappointed we failed to provide you the best possible welcome at check-in. You have our assurance we will learn from your situation so we are better equipped to provide a first-rate experience to all of our guests. We hope to see you again soon! Sincerely, Hotel Management
The location is great for shopping and restaurants and accessing the interstate.
Business response:
Thank you for writing such a wonderful review of our hotel. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Bathrooms were too small. Kitchen was nice. Elevator could use a update. Overall pleased with the room
Business response:
Thank you for choosing to stay at Extended Stay America. It’s good to know you enjoyed your accommodations along with the fully-equipped kitchen and that you had a pleasant time. We value your feedback as it gives us scope for further improvements. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Stay has always been good ,wish check in time was earlier
Business response:
Thank you for choosing Extended Stay America for your stay. We are glad to know you had a nice time with us and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.