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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
It was just okay; nothing special. Everything was clean but in need of renovation. Almost no amenities-not even an ice maker-and breakfast was hot water & oatmeal. I got a good deal on it so I guess I got what I paid for.
Business response:
Suzy, thank you for the feedback. We are happy you had a comfortable stay with us. However, we are sorry for the disappointment you had regarding our property needing update and will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. We regret that our breakfast offerings were not appealing to you and have sha... read more
The staff was very friendly and helpful. I would have liked coffee in the room!
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are happy you had an overall great stay, and you liked our friendly service. We value your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
We stayed only 1 night. It was a spacious room that was comfortable. The door was very hard to open and close. The toilet was finicky and took several trials before it became easy to flush.
Business response:
Karen, thanks for choosing Extended Stay America for your overnight stay. We are delighted to read you liked spaciousness of your room and had a comfortable stay. We value your feedback and shared with the team. We love that you will come back again and hope it will be soon. Sincerely, Hotel Management
Decent room for the price Overall we had a really great stay for the cost. We were close to pretty much everything. The light fixtures and appliances could use some updating. We had what I assume was a “hot plate” style stove top that was a bit outdated, so we weren’t too sure about using it. The staff was very courteous. We would definitely stay there again.
Business response:
Michael, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the courteous service provided by our staff. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Bien localisé, chambre propre, bon rapport qualité-prix
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only enjoyed our comfortable suite and convenient location, but you found us to be a great value.It was a pleasure having you stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Property was well cared for. Flowers planted.comfortable rooms with sitting areas .
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Not all items on the "Grab and Go" breakfast table was out at 30 minutes after it opened.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.