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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Chad, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Thanksgiving Stay Great and convenient!
Business response:
Thanks for making us your home away from home while here for the thanksgiving weekend. We are delighted to know you liked our well-maintained property and found our location convenient enough to your needs. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Up To Par Everything at this hotel was up to par and met our expectations completely. The desk clerk and manager were very friendly and accommodating. We brought our cat with us and he seemed to adjust well to the room as he roamed about searching every nook and cranny as is the nature of cats. The beds were comfortable and the accommodations as expected. I would recommend this hotel to anyone who needed a short or long stay. We are moving and needed a nice place to stay for a few days while our new home was getting ready to... read more
Business response:
Dave, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
I enjoyed staying here. It was a little difficult to find in the dark, that is my only complaint.
Business response:
Thank you for taking the time to post your review of Extended Stay America. We are happy to know you were overall pleased with your visit, but we are sorry for any inconvenience caused while you were here. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Nice and clean Good stay,good comfort,good staff,everything is good....
Business response:
t was our pleasure having you as our guest at Extended Stay America ___________, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
The bed felt like I was sleeping on a hard box. When we got off the elevator, an awful smell hit us in the face. Otherwise a good stay.
Business response:
Thank you for your review of Extended Stay America. Although your stay was overall pleasant, we sincerely apologize for the problems you encountered with the comfort of the bed. We have shared your comments with my engineering department and we are looking into the issue so that we can correct it. We hope you will consider giving us one more chance so we can serve you better. Sincerely, Hotel Management
Rude front desk person and breakfast was nothing We paid $90 to stay at the hotel and used Expedia points which brought it down to $60. It was a bigger room but the front desk person was rude. She said there was free breakfast and I woke up early for it. I went down and couldn’t find it. It was coffee, (I don’t drink coffee) oatmeal packets, and like 4 different nature valley granola bars. I then woke up my husband because I had to go back in the room to get the keys to our car because we had bananas, cashews and some drinks... read more
Business response:
Emily, we are pleased you visited us and thanks for taking the time to share your review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so on your visit. Your comments about our breakfast selection have been shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We value your feedback and hope you will give us the opportunity to host you again and provide you with the service you deserve. Sincerely, Hote... read more
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.