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10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good
Business response:
Dear Willontae, We appreciate you sharing your thoughts on Extended Stay America. It's great to know you had a pleasant stay. Our team is committed to a welcoming experience, and your feedback is genuinely valued. We look forward to welcoming you back for an even more enjoyable visit!Sincerely,Hotel Management
Stay was ok. The property needs upgrading, but the room was what we needed for the trip clean and came with a kitchen. Staff was pleasant and provided us with what we needed while we were there.
Business response:
Dear Lesa, Thank you for taking the time to provide feedback about your stay at Extended Stay America. We're pleased that the room met your needs and that our team was helpful throughout your stay. We also appreciate your comments regarding property upgrades and are actively working on enhancing the guest experience. We hope to welcome you back for an even more enjoyable visit in the future.Sincerely,Hotel Management
Great location
Pretty basic hotel. Looks like they’re in the process of renovating it. I chose it due to the kitchen area in the room for keeping my meal prep, price, and location. There were minor flaws in the room, but nothing to complain about. I wasn’t happy some nights due to the noise. Free breakfast is very minimal, coffee, hot water, mini muffins, and nature valley bars. Staff is friendly and helpful. I recommend for the convenience and price.
Business response:
Dear Anna, Thank you for choosing Extended Stay America! We’re pleased that the kitchen space, location, and friendly staff met your needs. We appreciate your comments on the noise and breakfast options and will consider them. We look forward to hosting you again and providing you with an even more enjoyable stay in the future.Sincerely,Hotel Management
Raft check in clean room
Nice stay!
Business response:
Dear Phyllis, Thank you for choosing Extended Stay America! We are pleased to know your visit was enjoyable. Providing a comfortable and positive experience is our priority, and your feedback is vital in helping us improve our services. We are committed to creating a welcoming atmosphere for all our guests. We look forward to the opportunity to welcome you back soon for another memorable stay! Sincerely,Hotel Management
It was nice stay room has small kitchen and fridge but not equipments. I noticed that the bed sheets has stains like dust but not removed. Same with towel
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,434 reviews.
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.