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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay!
Business response:
Dear Phyllis, Thank you for choosing Extended Stay America! We are pleased to know your visit was enjoyable. Providing a comfortable and positive experience is our priority, and your feedback is vital in helping us improve our services. We are committed to creating a welcoming atmosphere for all our guests. We look forward to the opportunity to welcome you back soon for another memorable stay! Sincerely,Hotel Management
Great hotel for a simple night stay.
Breakfast was a life savior.
Business response:
Dear Sabrina,Thank you for your kind review! We are so happy to hear that the breakfast helped make your stay more enjoyable. At Extended Stay America, we aim to provide a convenient and comfortable experience, and we are glad we were able to meet your needs. We look forward to welcoming you again!Sincerely,Hotel Management
This is the first time I received a room where it smelled clean once you entered but the floor was sticky all throughout. I dropped something being the night stand and had to move it to get my item. Upon moving the night stand I noticed Doritos and a hair ball which suggests that housekeeping is not moving furniture and sweeping/mopping those areas. Overall my stay was fine. It's a safe area. I'm a member of the gym across the street from the property and originally from Shaker Hts so I can easily get home from there when ne... read more
Business response:
Dear Rashad, We appreciate your comments and are genuinely sorry to hear about the cleanliness issues you encountered during your stay. We strive to provide a comfortable environment, and we regret that housekeeping missed important details in your room. Please be assured that we will share your feedback with the team to ensure improvements are made. We're pleased to know the location was convenient for your needs and that your overall stay was satisfactory. We hope to have the opportunity to welcome you back for a more seam... read more
Solid, cheap hotel. You get what you pay for. TV worked, fridge was cold, microwave was clean and functional, bathroom had everything needed and was clean, and the heat worked. What else can you ask for from a cheap hotel? Stayed one night while visiting the Christmas Story house. It served our needs. “Grab and Go Breakfast” was literally pre-packaged muffins, nature valley bars, and coffee. If you need more, look somewhere else.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,505 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.