Extended Stay America - Cleveland - Brooklyn

Jeremy 

on Expedia

11 months ago

I killed 2 spiders and a centipede in my room. The Air Conditioner had a mold-like smell (no visible mold) and the floor was somewhat slippery. So, the bed easily slipped around on the floor 

Michael 

on Expedia

11 months ago

The location was good. 

Gavin 

on Expedia

11 months ago

Its an adequate place. Good price, convenient location, lots of amenities in the area. But just a place to stay. It has an odor everywhere that never seems to go away. 

Ken 

on Expedia

a year ago

Convenient stay at clean & comfortable hotel 

Margaret 

on Expedia

a year ago

Older hotel, now I know why the price was cheap. Room was good for the value, but I asked to use the restroom at the lobby desk, once she told me there was none she ignored me and spoke to the other employee until I stated I also needed to check in. Lobby employees do not seem very friendly or helpful. Keys also did not work when we got to the room and said it was our fault, must have put it near a cell phone??? No customer service skills whatsoever 

Courtney 

on Expedia

a year ago

This room was not as appeared in the picture! The check in process was rough, initially the manager was rude and difficult to work with. Luckily then we got to work with another lady who was helpful. The hallway smelt really bad while going to the room. The nice part was plenty of parking and closely located to the highway. Overall wasn’t impressed and won’t be staying again.