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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I enjoyed my stay
Safe , close to the airport and car rental, gas station around the corner , rooms got a small kitchen and a refrigerator “ No dishes or silverware “ bring your own , friendly staff !
Business response:
Dear Guest, Thank you for staying with us and sharing your input. It is a pleasure to learn that you felt secure and found our location convenient during your stay! It is also heartwarming to hear that our team made your visit so pleasant. Additionally, we appreciate your thoughts on the in-room setup, and we understand how having a few extra touches could enhance the experience. Thank you again for choosing Extended Stay America. We’d love to welcome you back for another comfortable stay!Sincerely,Hotel Management
Ok for one night. The front desk staff was very friendly, but the room smelled like smoke and food (likely from the prior guests). The floor appeared dirty but the beds seemed clean. The hotel was ok for one night but I wouldn't stay here longer than that.
Business response:
Dear Guest,Thank you for sharing your experience. We are glad to hear that our front desk team made a positive impression, though we sincerely apologize for the discomfort caused by the odor and cleanliness issues in your room. We understand how these factors can affect your stay and will address them with our housekeeping team to ensure improvements are made. We appreciate your feedback and hope you’ll consider staying with us again, allowing us the opportunity to provide a more pleasant and comfortable experience in the fu... read more
Great!
One of the better hotels I’ve been to. The beds were super comfy, ac worked great, shower was hot. Great stay. Breakfast is a little lacking but still a great stay. 5/5 stars
Business response:
Dear Guest, Thank you for the glowing feedback! It is heartwarming to know your stay was fabulous and that you found it so comfortable. While we appreciate your insights about our complimentary grab-and-go breakfast, we are glad everything else made for a great visit. We hope to welcome you back soon at Extended Stay America for a stay that exceeds all expectations!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.