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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was clean, enjoyed our stay. Just an odd smell in the room…
Business response:
Dear Brienne, We're glad to hear you enjoyed your stay and found everything clean at Extended Stay America. We appreciate your feedback regarding the unusual smell in the room, as guest comfort is our priority. Your comments will help us enhance the experience for future visitors. We hope to welcome you back soon for an even better stay!Sincerely,Hotel Management
You get what you paid for The property was well taken care of from outside and in the lobby. The water temperature was good. The rooms can be upgraded. My bed was creaking every time that i got in and out of it. The rest of the room was ok. The price was good for what i received.
Business response:
Dear Daniel, Thank you for sharing your experience. We're pleased to hear that you found the property well-maintained and enjoyed the water temperature. Your comments regarding the room's condition and the bed are appreciated, as they help us identify areas for improvement. We strive to provide value for our guests, and your insights will guide us in enhancing future stays.Sincerely,Hotel Management
You get what you paid for The service desk had friendly employees, the rooms sucked ! Wouldn’t be so bad if they didn’t smell like dirty clothes and must ! Beds were average cheap beds , rooms would have been decent if they were clean , curtains have holes in them like they are dry rotted , over all this is a cheap dingy spot that needs a make over asap
Business response:
Dear Walter, Thank you for your feedback. We're glad to hear that you found our service desk staff friendly. We apologize for any discomfort you experienced with the room's condition. Your comments about the odor and room furnishings are important to us, and we will take them into consideration as we strive to improve our guest experience. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
Good
Initial trouble with the card locks, but it all got worked out.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.