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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is a tale of 2 rooms. I went down recently for a concert in the area and spent the night. I reserved 2 rooms, one for myself and a friend, another for my best friend and his girlfriend. My room was nice, no real complaints, beds were actually comfortable, room was clean, overall a good nights sleep. My other friend's room was the complete opposite. Room wasn't clean, no sheets, no pillows
Business response:
Dear Guest,Thank you for your feedback. We are pleased to hear that you had a comfortable stay in your room. However, we sincerely apologize for the issues your friends experienced with their rooms, including cleanliness and missing amenities. This is certainly not the standard we strive for, and we are addressing these concerns with our team. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more consistent and positive experience for all your guests during a future visit.Sincere... read more
The elevator wasn’t working
Business response:
Dear Jesus,Thank you for your feedback and for choosing Extended Stay America. We apologize for the inconvenience with the elevator and appreciate your understanding. We are always working to improve our guest experience and hope to welcome you back soon for a smoother stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.