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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good the only issue was an unpleasant smell in the room. Even though we bought pray and sprayed it to smell good. When we got back to the room that smell was still there.
Business response:
Dear Elizabeth, Thank you for your feedback. We’re glad to hear that your overall stay was good, but we’re sorry about the persistent odor in your room. A fresh and comfortable environment is essential, and we regret that this impacted your experience despite your efforts to improve it. Your comments have been shared with our housekeeping and maintenance teams to check and address the issue. We appreciate you bringing this to our attention and hope to provide a fresher, more enjoyable stay next time at Extended Stay America.... read more
Quiet
Affordability and convenience
Nice stay Nice place to stay. Was just there for one night but it did the job. Nice, clean place to stay in a safe area. Plenty of food options close by.
It was clean, But the floor needed mopped, my feet was filthy. Check in was great, very friendly. Breakfast needs to be better, for the price u pay for the room. It would have been good to get coffee during the day instead of only at breakfast.
The hotel was pretty great, but not the best. The beds definitely need to be upgraded. Theyre very hard and a bit difficult to sleep on. The staff is beyond wonderful and professional which made it 10x better.
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,524 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.