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Extended Stay America - Cleveland - Brooklyn
- Hotels
- Brooklyn, OH
About this business
Location details
10300 Cascade Crossing, Brooklyn, OH, 44144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok Room was ok, plastic mattress protector with no fitted sheet- just a flat sheet laid on top. Thin blanket, was given a hard time when we asked for an extra blanket. Shower squeaked when we turned it on until we twisted the shower diverter and held it. Water was hot though which was nice. AC worked well. The room could have been cleaner but there weren’t any bugs or anything crazy.
Business response:
Dear Guest, Thank you for sharing your feedback. We're glad you appreciated the hot water and efficient AC. Your comments about the bedding and room cleanliness are noted and will be addressed by our team. We strive to improve and provide a more comfortable experience for our guests in the future.Sincerely,Hotel Management
Nice stay! Clean and comfortable
Great job
Business response:
Dear Joshua, Thank you for your kind words! We're delighted to hear that you had a great experience at Extended Stay America. Our team strives to provide exceptional service and comfort to all our guests. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Management
This property was heavily used. Lots of folks sitting around outside in order to smoke. The bathroom door in our room was sticky, like it needed to be cleaned. The shower/tub faucet did not shut off completely constantly dripping.
Business response:
Dear Glenn, Thank you for your feedback. We strive to provide a comfortable and welcoming environment for all our guests. Your comments regarding the bathroom door and faucet have been noted, and we will ensure our maintenance team addresses these issues. We appreciate your input as it helps us improve our services. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Nice place but the smell is a little strong
Business response:
Dear Pau, Thank you for your feedback. We appreciate your kind words about our accommodations. We understand the importance of a pleasant atmosphere and continuously work to ensure our guests' comfort. Your comments regarding the scent will be reviewed to maintain a welcoming environment for all our visitors. We look forward to hosting you again for an even more enjoyable experience.Sincerely,Hotel Management
Staff and lodging were excellent
Frequently asked questions about Extended Stay America - Cleveland - Brooklyn
How is Extended Stay America - Cleveland - Brooklyn rated?
Extended Stay America - Cleveland - Brooklyn has a 3.3 star rating with 2,433 reviews.
When is Extended Stay America - Cleveland - Brooklyn open?
Extended Stay America - Cleveland - Brooklyn is open now. It will close tomorrow at 12:00 a.m.