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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little own
Business response:
Dear Guest, Thank you for taking the time to share your review with us. While your feedback is brief, we understand that your stay fell short of the standard we aim to provide. We strive to ensure every guest feels valued and comfortable, and it’s disheartening to know we missed that mark. We hope you will consider giving us another opportunity to deliver a more positive and enjoyable visit in the future. Sincerely, Hotel Management
Staff was polite. Hallways and Lobby need renovating, room was nice and clean and even had a small kitchen and fridge which is convenient. TV was outdated but did the job and the cost was good.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are pleased to note your kind words for our staff, and we are glad that you loved your room. We have also noted your feedback regarding the television in your room, and we regret any dissatisfaction caused. Your feedback is crucial in guiding our continuous improvement efforts. We hope you will consider the opportunity to visit us again, allowing us to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
They moved me to another room upon being asked
Business response:
Dear Guest, Thank you for your feedback. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management
Easy
Good parking. Hotel a bit dated but was comfortable. My room had a small kitchen included with fridge and oven.
Room was very big
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,407 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.