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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay place for the price. Stay was comfortable enough for the price. Entire hotel is definitely older and it shows. Was okay enough with everything until we tried to use the pull out bed and couldn't because there was no sheet on it and it was dirty. So I just slept on the couch without pulling it out. Good thing I'm short.
It was a quiet location
The area is great. There is a mall within walking distance and places are easy to find. The air in our room leaked, water all over the floor. other than that, the hotel is nice and the employees were very nice.
Business response:
Dear Debra, Thank you for your thoughtful remarks. We’re pleased to know the surrounding neighborhood and nearby amenities added value to your visit, and that our staff left a positive impression. However, we’re genuinely sorry to learn of the maintenance issue in your suite. A well-functioning and comfortable space is essential, and we regret any disruption this may have caused during your stay. Your feedback is being reviewed so it can be addressed promptly. We appreciate you sharing your experience and remain committed to... read more
Clean and all but to go breakfast was sad
Business response:
Dear Nino, Thank you for sharing your thoughts following your recent stay. We’re pleased to know the accommodations met your expectations and that you found the environment well-maintained. We appreciate your comments regarding the morning offerings. While we strive to provide convenient options to start the day, we understand preferences can vary and are always looking for ways to improve the guest experience. Your feedback is truly helpful to us, and we look forward to welcoming you back for an even more enjoyable visit in... read more
5 stars Amazing
Staff was great ,rooms was clean and comfortable would differently stay again
Ok. A little bit outdated, definitely needs a remodel/update.
Business response:
Dear BILL, Thank you for sharing your impressions with us. We regret that the property’s condition did not meet your expectations during your stay. Guest insights like yours are invaluable as we continue to evaluate areas for improvement and consider future upgrades. Providing a comfortable and welcoming environment remains our priority, and we’re committed to enhancing the overall guest experience. We truly appreciate your feedback and hope to have the opportunity to serve you again under better circumstances. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,395 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.