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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The gentleman that did the check in process was extremely professional and kind. Having a kitchen in room is such a convenience while travelling, Beds were comfortable and Linens were very clean but given the age of everything else it was obvious that it would be difficult for any cleaners to properly clean and sanitize the rooms. Overall the building, fixtures, and furniture are tired and in need of maintenance or complete renovation.
Business response:
Dear Guest, Thank you for your feedback and kind words about our team members. We’re glad you enjoyed the convenience of the in-room kitchen and found the beds comfortable. We understand your thoughts regarding the overall condition of the property and appreciate your perspective. Your comments help us focus on areas for improvement so that we can serve our guests better in the future.Sincerely,Hotel Management
ESA Cleveland The room was very spacious, but the carpeting base is falling down from the wall in some areas. Carpeting looks old & dirty. Teh bed was surprisingly comfortable.
Business response:
Dear Robert, Thank you for your feedback! It's great to hear that you found the room at Extended Stay America spacious and the bed comfortable. We appreciate your comments about the carpeting, and we are working on updates to enhance our guests' experiences. Your input is valuable as we strive to provide a welcoming and pleasant stay.Sincerely,Hotel Management
Nice room Spacious room with kitchen.
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 764 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.