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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I drove from out of state,was an hour early for check in,thought maybe my room was ready,got told i could checkin for an xtra charge even though my room was ready.i asked to use restroom and was told there wasnt one except in my room...ive stayed with extended stay many times never had that issue.the man at the desk when i returned was very nice
Business response:
Dear Cindy,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with early check-in and the restroom situation. We understand how frustrating this must have been, especially as a returning guest. We are committed to providing a seamless experience for all our guests and will review this with our team to prevent future issues. We are glad to hear the desk staff was helpful during your return, and we truly appreciate your understanding.Sincerely,Hotel Management
Cleaned and quit
I had a great 2 night stay it was perfect will stay again anytime
Business response:
Thank you, Dominic! We are delighted you had a perfect two-night stay and enjoyed your time with us. At Extended Stay America, our goal is to provide a welcoming and comfortable experience, so it is great to know we met your expectations. We look forward to hosting you again whenever you are in the area!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,395 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.