This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always a good stay
Business response:
Dear Terrance, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. Thank you for making us your home away from home when you travel to the city. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Very clean and quiet
Service and staff very helpful!
Business response:
Dear Eric, Thank you for your kind words! We’re thrilled to hear you found the service and team at Extended Stay America so helpful. Providing attentive and supportive service is always our priority, and your feedback motivates us to keep delivering exceptional experiences. We hope to welcome you back again soon.Sincerely,Hotel Management
Was a great time
Business response:
Dear Ricky, Thank you for your positive feedback! We are thrilled to hear that you had a great time during your stay. We hope to welcome you back to Extended Stay America soon for another enjoyable experience.Sincerely,Hotel Management
I drove from out of state,was an hour early for check in,thought maybe my room was ready,got told i could checkin for an xtra charge even though my room was ready.i asked to use restroom and was told there wasnt one except in my room...ive stayed with extended stay many times never had that issue.the man at the desk when i returned was very nice
Business response:
Dear Cindy,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with early check-in and the restroom situation. We understand how frustrating this must have been, especially as a returning guest. We are committed to providing a seamless experience for all our guests and will review this with our team to prevent future issues. We are glad to hear the desk staff was helpful during your return, and we truly appreciate your understanding.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,433 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.