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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and wonderful staff who supplied everything I asked for. Convenient to restaurants and shops. Liked the kitchen.
Business response:
Thank you for your feedback!
Staff was extremely friendly. It was refreshing to have such helpful and thoughtful ladies working the front desk.
Business response:
Jennifer, thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team, especially the front desk associates; will be pleased to know they had a significant role in making your stay with us so memorable! Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon. Sincerely, Hotel Management
I’m 20 and was traveling for business with my videographer who was 26 and because my manager booked the hotel under my name it was an issue despite there not being a place to put two names on reservation. I suggest they fix that when booking.
Clean, near great food, a movie theater, and a mall. There was hardly any towels or dishes in the room.
Business response:
Hello Yusuf, Thank you for the feedback. Any time you need extra amenities please feel free to reach out to the front desk. Our staff is on duty 24h/day and we would be happy to serve you! Happy Lodging!
Business response:
Hello Curtis, Thank you for your valued feedback! We hope you enjoyed your stay.
Business response:
Hello Kimberly, Thank you for your valued feedback, we hope you enjoyed your stay!
Business response:
Hello Nicole, Thank you for your valued feedback. We hope you enjoyed your stay!
Room was dreary and in serious need if a make over.
Business response:
Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 706 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.