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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is outdated and needs an update. In addition, it’s smelled and required a deep cleaning. The location is good.
Business response:
Dear Andrea, Thank you for choosing us and recognizing the convenience of our location.We apologize for not meeting your expectations with our property and the cleanliness issues you encountered during your stay. Your feedback is valuable, and we take it seriously. We are committed to addressing these concerns promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Sincerely,Hotel Management
Cheap did the job for 2 night didn’t mind it will be staying there again soon
Business response:
Dear Lee, We are delighted your recent stay at Extended Stay America was satisfactory and met your needs for a two-night visit. Your satisfaction is our priority, and we are grateful for your positive feedback. We look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management
It was decent It was decent, first time at an extended stay. The kids ran the property in the day and the street walkers ran it at night.
Business response:
Dear Quintin, We are glad you had the opportunity to experience an extended stay. Your observations are valuable, and we appreciate your feedback. We strive to create a safe and comfortable environment for all guests. Please know that we take your comments seriously and will use them to improve our services. Thank you for choosing us, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 3.2 star rating with 1,407 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.