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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place Pet friendly with an unwritten fee of 50% more Not stated in booking Kids playing in the hallway until bedtime Quit after that
Stayed here about a year ago and was a complete disaster! Gave it another try because had a very good for that weekend. Was much better the this time.
Business response:
Dear Allen, Thank you for giving Extended Stay America another chance. We're thrilled you had an improved experience during your recent stay. We strive to enhance our services continuously, and we're delighted you noticed a positive change. Your satisfaction is our priority, and we look forward to welcoming you back for more enjoyable stays in the future.Sincerely,Hotel Management
Clean, quite and pleasant
Fair price, close to my business meeting.
Business response:
Dear Ross, Thank you for choosing Extended Stay America! We're pleased to hear that our hotel's location and pricing met your needs for your business meeting. Your satisfaction is our priority, and we look forward to accommodating you again in the future. Safe travels!Sincerely,Hotel Management
Reasonably priced place to spend the night prior to the total eclipse. Fully adequate for those purposes. One minor complaint - the TV had about 50 channels but there was no channel guide available in my room or at the front desk, and the remote had no "guide" button, so the only way to know what was an any given channel was to switch tot that channel and watch it a while. Poor situation.
Business response:
Dear Richard, Thank you for staying with us for the total eclipse event. We're glad that our accommodations met your needs for the night. However, we apologize for the inconvenience regarding the lack of a channel guide for the TV in your room. Your feedback is valuable to us, and we will address this issue to ensure a more seamless experience for our guests in the future. We appreciate your understanding and hope this minor inconvenience did not detract from your overall enjoyment of your stay. Should you choose to stay wit... read more
Overall it was average
Business response:
Dear sandeep, Thank you for sharing your feedback with us. We appreciate hearing about your experience, and we're glad to hear that it was average overall. Providing a satisfactory stay for our guests is important to us, and we're committed to continually improving. We value your input and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Management
Is a good place to stay I would recommend
Property was run down looking and there was a funky smell in the lobby
Business response:
Dear Samantha, We appreciate your feedback and apologize for any inconvenience caused by the condition of our property and the smell in the lobby at Extended Stay America. Rest assured, we take these concerns seriously and are actively working to address them. Your satisfaction is important to us, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 737 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.