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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place close to everything We were very pleased with the friendly staff. This was our first time staying at an extended stay hotel but will again! The room was clean and close to everything. Walmart was just a few minute drive from the hotel. The nicest part was the showerhead. The water was hot even after all of us took very long showers.We booked this hotel because we were running in the 5k foam race.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the friendliness of the staff and cleanliness of your room. I will make sure to forward your comments to the employees. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
괜찮아요. 괜찮아요.
Nice hotel near everything They are in the process of remodeling rooms and close off the floors they are working on so you may see construction as the elevator opens. We stayed in a remodeled suite and it was wonderful! The updates give the rooms a more modern feel.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our convenient location as well as our remodeled rooms! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
First floor room, had to use hair clip to keep drap closed to keep out light & visibility into room.
Hotel needs to be cleaned better... Walked into the lobby and stood there for about 5 minutes while the workers were talking and joking around with each other, I wasn't sure if it was the front desk at first since it's an office and there was no sign stating that is where you check in. After checking in, I ended up coming in one of the side entries and the stairways were quite dirty and needs to be cleaned. When I got to my floor, there was a garbage can that was overflowing with garbage and it stayed like that until the nex... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 706 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.