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Extended Stay America - Cleveland - Great Northern Mall
- Hotels
- North Olmsted, OH
About this business
Location details
25801 Country Club Blvd., North Olmsted, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice hotel i like the service and staff very good service
Business response:
Dear Abdishakur, Thank you for your kind words! We're thrilled to hear you enjoyed the service at Extended Stay America. Our team strives to provide excellent hospitality, and it's lovely to know their efforts made a positive impression. We look forward to welcoming you back for another pleasant stay in the future!Sincerely,Hotel Management
Filthy stove and not a single piece of glassware, kitchenware, silverware, or cookware. Not good for an extended stay hotel that has a stove and full size refrigerator. The entire interior looked very run-down.The room smelled musty. And the free breakfast they advertise? What a joke. A tiny pre-packaged muffin or a granola bar.
Business response:
Dear bill, We appreciate your feedback and apologize for any inconvenience during your stay. For future stays, please contact the front desk for any additional kitchen items or supplies you may need. We aim to provide a comfortable and pleasant experience for all our guests and will use your comments to help us improve. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management
Great!! Everything was great as usual.
The room was supposed to be a Non-smoking room but it smelled like old cigarettes. The fold away was horrible. The breakfast was lousy. Not what we were expecting.
Business response:
Dear Paula, Thank you for your feedback. We're sorry to hear that your stay didn't meet your expectations. We strive to provide a comfortable environment and will take your comments into consideration for future improvements. We hope to have the chance to offer you a better experience next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Great Northern Mall
How is Extended Stay America - Cleveland - Great Northern Mall rated?
Extended Stay America - Cleveland - Great Northern Mall has a 4.2 star rating with 737 reviews.
When is Extended Stay America - Cleveland - Great Northern Mall open?
Extended Stay America - Cleveland - Great Northern Mall is open now. It will close tomorrow at 12:00 a.m.