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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
advertised breakfast is not coffee and a muffin. Had to ask for clean towels & wash clothes. Low amount of hot water no matter what time of day. Staff member watching tv in lobby at10pm asked if we could wait til movie was over
Business response:
Please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Mike, thank you for being our guest at Extended Stay America. We appreciate your nice rating and hope to see you again soon. Sincerely, Hotel Management
Good location and friendly staff. They allowed me to register before and check out a little late. Only cereal bars, muffins and coffee are served for breakfast. Good hotel in general.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and courteous service. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
A shout-out for quiet My most important criterion is whether the room was quiet. This one was very quiet and fairly dark with curtains drawn. Very good for me because I was exhausted and needed lots of sleep for my drive home.
Business response:
Thank you for being our guest at Extended Stay America, We are delighted to know all went great during your stay and that you had a good night’s sleep. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice place The stay is and was ok. Actually only issue i have is i didnt know you had to make a request for room service. Other then that its pretty decent and convient.
Business response:
Celeste, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit. However, we are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. We hope you consider staying with us again soon! Sincerely, Hotel Management
Best hotel stay ever!!! Comfortable and reasonably priced as well :)
Business response:
Corinne, thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and that we were able to meet your expectations at an affordable price. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
I love this place :) I love this hotel!! It's safe and clean!!
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Ronnie, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 911 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.