This profile has been claimed by the business owner or representative.
Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Frank, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Nice and quiet, was able to sleep. Just a quick trip and was a good price and friendly staff.
Business response:
Jon, our sincere thanks for reviewing your stay at Extended Stay America. We are pleased to read our location was convenient for your needs and that you enjoyed our courteous service as well as the good value we offer. That being said, your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Awesome place to stay Nice and clean and quiet
Business response:
Thank you for the wonderful feedback! We are delighted to know you loved our spotless property and thoroughly enjoyed being with us. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Night out It was nice
Business response:
Darrielle,thank you for choosing Extended Stay America for your overnight stay. We are impressed to know we exceeded all your expectations and you had a great time while you were here. We hope to welcome you back soon. Sincerely, Hotel Management
Nice hotel. They should give more options for breakfasts. There are only muffins and cereal bars. I will also recommend to change the sheets an towels, looks old.
Business response:
Claudia, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
We had to deal with a woman approaching us asking for money. the place smelled like dog. Had someone out in the hallway yelling and causing a disruption for nearly an hour before he was removed from the premises. the refrigerator still had bottles of flavored water left in it had to request everything from the front desk if we needed a washcloth. we were under the impression that the dishes and utensils along with adequate linens were already in the room. the floor was sticky and smeared mirror had not been cleaned..when I c... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with the convenience of our location. However, we are sorry for the cleanliness issues you had in your room and have shared your concern with my team to ensure it never happens again. Regarding your concern about the receipt we would like to mention that while making the reservation through the third party website, a guest usually gets the receipt at the same point of time. If we could be of any further assistance,... read more
Excellent stay Clean rooms. Comfortable bed. Good experience overall.
Business response:
Thank you for being our guest at Extended Stay America. We believe that an excellent stay begins with fresh, clean accommodations so we're glad to know you loved your guest room. We appreciate your business and hope to welcome you again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 886 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.