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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Supurb A hotel with full accommodations. What a pleasant overnight stay!
Business response:
We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Very Pleased♥️ I stayed for three nights. It was Very nice and clean. Staff was very nice and attentive. Would recommend and stay at this Extended Stay again
Business response:
It was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. We are grateful for the recommendation and look forward to welcoming you back soon. Sincerely, Hotel Management
advertised breakfast is not coffee and a muffin. Had to ask for clean towels & wash clothes. Low amount of hot water no matter what time of day. Staff member watching tv in lobby at10pm asked if we could wait til movie was over
Business response:
Please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't repeat what you experienced. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Mike, thank you for being our guest at Extended Stay America. We appreciate your nice rating and hope to see you again soon. Sincerely, Hotel Management
Good location and friendly staff. They allowed me to register before and check out a little late. Only cereal bars, muffins and coffee are served for breakfast. Good hotel in general.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and courteous service. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
A shout-out for quiet My most important criterion is whether the room was quiet. This one was very quiet and fairly dark with curtains drawn. Very good for me because I was exhausted and needed lots of sleep for my drive home.
Business response:
Thank you for being our guest at Extended Stay America, We are delighted to know all went great during your stay and that you had a good night’s sleep. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice place The stay is and was ok. Actually only issue i have is i didnt know you had to make a request for room service. Other then that its pretty decent and convient.
Business response:
Celeste, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit. However, we are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. We hope you consider staying with us again soon! Sincerely, Hotel Management
Best hotel stay ever!!! Comfortable and reasonably priced as well :)
Business response:
Corinne, thanks for the 5-star review of Extended Stay America. We are thrilled to know you had a relaxing stay with us and that we were able to meet your expectations at an affordable price. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Extended Stay America - Cleveland - Middleburg Heights has a 4.2 star rating with 859 reviews.
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.