Extended Stay America - Cleveland - Middleburg Heights

april 

on Expedia

a year ago

Hallways smelled absolutely awful and was dirty. 

Jacky 

on Expedia

a year ago

Disappointed, since there was an incident that consisted of the following, it is not a trustworthy hotel where employees see valuable items forgotten in the room and steal them, this past week happened to me and the staff did not take action in the issue against housekeeping, I work in the same thing and we know the hotels' policies and both the manager and the employees are not trustworthy 😔 

Darrel 

on Expedia

a year ago

Check in terrible 

Robert 

on Expedia

a year ago

Man. This hotel has every smell under the sun. The room wasn’t too bad but the hallways were awful. Towels and room cleaned weekly 

Sierra 

on Expedia

2 years ago

Don’t stay, bedbug infested Bedbugs. Not too long after check in I noticed I had bite marks but assumed they might be mosquito bites. Took a shower got back in bed, less than 20 minutes later more bite marks. Told front desk and the receptionist asked what I wanted her to do about it. Was told to call on Monday to speak to Manager, it’s Saturday night. Came back to room & used flashlight from my phone and recorded a bedbug on the pillow that I had been laying on. Please do not stay here, very dirty only convenience is locati... read more