Extended Stay America - Cleveland - Middleburg Heights

Anonymous 

on Expedia

12 years ago

Not as good as expected The people working there were very nice; however, the hotel needs to be redone. The carpets (both in the room and hallways) was stained and stretched out. The couch in our room was stained. The kitchen had very few things in it (a couple of plates, couple of cups, very little silverware, 2 pans). I would not have wanted to stay for any length of time. 

weekly biz travel 

on Expedia

13 years ago

smelly room Although this was a "nonsmoking" room, the bed and linens smelled horribly of smoke. The utensils were dirty. The tub and faucet was dirty. 

Rick 

on Expedia

13 years ago

After hours check in HORRIBLE / ROOM STINKS had to check in after hours, this seems to be the job of the cleaning employee who really isnt trained properly for it, barely got in the door. got to room - it smelled awful! couldnt relax or sleep due to the smell. was so mad i just left w/o checking out or complaining and checked in somewhere else. HORRIBLE EXPERIENCE 

Anonymous 

on Expedia

13 years ago

This wasn't what we thought we were booking 

Jim 

on Expedia

13 years ago

Stay Away This hotel is a dump. No amenities at all, they charge for everything and there is no maid service. Room had bugs and smelled of chemicals so bad I had to leave in the middle of the night. 

Robin 

on Expedia

14 years ago

Avoid it unless you're broke Cigarette burn in the sheets, no maid service unless you stay more than a week, previous occupants hair strands in the bathroom, no shampoo provided. I'd rather pay more and not have to make my bed or clean my bathroom. 

Scott 

on Expedia

14 years ago

Bad, un-interested service The female desk clerk at this place was on her cell phone conducting personal conversation all three times my Wife and/or I went into the office, including at our time of check in. She seemed MUCH more interested in continuing that, than she did providing us the services she is (over) paid to provide when working. Also, the heater in our room was ridiculously loud, and not extremely effective. Do yourselves a favor, just as I am doing the rank and file of the IBEW who I represent a favor in passing... read more