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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel reaked of Marijuana. Cable TV was poor. Front desk only gave an extra 30 minutes for a late check out. Front desk employee was rude. Left personal item in room and it was not turned into management but taken by housekeeping.
Filthy rooms & the front desk help was Rude & lazy...spend the extra money & choose a different hotel.
The room had cheetoes everywhere and the bed was uncomfortable!!
Business response:
Your review for our hotel was recently brought to my attention. I sincerely apologize for the cleanliness issues you experienced. As this hotel’s manager, I can assure you that I have coached our housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Worst extended stay hotel we've ever stayed at. Very old and more like a motel 6
Business response:
Your review for our hotel was recently brought to my attention. I apologize that we were unable to exceed your expectations. In response to your feedback, I am pleased to let you know that our hotel will be undergoing a renovation at the beginning of next year. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay.
Don't stay there. No amenities...leftover, uneaten chips on window sill, burnt out light bulbs, towels for bathroom like postage stamps, no towel, paper or otherwise for kitchen. Free breakfast consisted of average apples and small protein bars...a real take-away. Food odors from those who cooked in. Residual smoking odors in non-smoking hotel.
The room definitely needs an upgrade. The floor was sticky. Don't walk barefoot. The shower didn't drain so I was calf deep in water at the end. Overall it served its purpose but I don't know if I would stay again.
Not worth it The lobby was not clean, the single staff person wasn't anywhere around, I looked around the hallways, then saw her coming in smoking a cigarette. I was not impressed. I got the key to my room. It smelled a bit and was not dirty, but certainly not clean. It was kind of put together with a scrawled note that it had been inspected by Dave. If it had been earlier in the day and I wasn't so tired I would have looked for another place. This is not a good hotel!
NOT CLEAN AND SMOKEY THIS WAS MY FIRST AND LAST TIME AT AN EXTENDED STAY.
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,498 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.