Extended Stay America - Cleveland - Middleburg Heights

robert 

on Expedia

6 years ago

Pay in cash The hotel itself was fine. Loved the fact it had a kitchen and location was ideal. Only reason I did not rate this higher is because they double charged me and I have yet to receive a refund. I only stayed here for 9 hours from 1am to 10am and was double charged. When I questioned the front desk lady she said it was on accident and she had to make adjustments, but still double charged me.. 

Anonymous 

on Expedia

6 years ago

It was not worth what I paid. I will not stay agian 

Anonymous 

on Expedia

6 years ago

What I don’t like is that the charge Me two time on my card and they lie that they did not receive any payment when I went on the 12 when I went to get a one more night the stuff took money from my bank and I need that back 

Tom 

on Expedia

6 years ago

Staff barely acknowledged my existence. Tables were sticky. Barely any water pressure, let alone hot water. Stayed one night and got a room elsewhere 

Anonymous 

on Expedia

7 years ago

Nightmare Experience This was a horrible experience. I booked this hotel myself for my family from Los Angeles after their first hotel was supposedly not confirmed. I received confirmation that everything had gone through for this hotel. My family only needed to stay at this hotel for several hours because their flight was to depart CLE Airport at 5AM. When my family showed up to the hotel a little after midnight (they'd driven up from Columbus), they were told that the hotel was fully booked, even though I had received con... read more