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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I tried to book thru the hotel but no one answered the phone. The rep at the desk didn't act like it was a problem. I told him i called several times. It was a nice hotel with no problems. Bed was comfy. Grab and go breakfast was done at 9:30 on the dot!
Business response:
Dear Sharon, Thank you for your review of Extended Stay America. We apologize for the inconvenience of not being able to reach us by phone, and we will work to improve our communication methods. We are glad to hear that you enjoyed your stay overall and that the bed was comfortable. We appreciate your feedback and hope to see you again soon.Sincerely,Hotel Management
Cleanliness and staff service was phenomenal
Business response:
Dear Hunter, Thank you for taking the time to share such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Do yourself a favor and go to Sonesta
Business response:
Dear Eric, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not fulfilling your expectations. We hope you will return so that we can have an opportunity to provide you with a much better experience.Sincerely, Hotel Management
Room was comfortable and clean. Next time I'll have to bring some groceries and cook instead of eating out. Staff was very nice, I appreciate you.
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 694 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.