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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness and staff service was phenomenal
Business response:
Dear Hunter, Thank you for taking the time to share such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Do yourself a favor and go to Sonesta
Business response:
Dear Eric, Thank you for being our guest. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not fulfilling your expectations. We hope you will return so that we can have an opportunity to provide you with a much better experience.Sincerely, Hotel Management
Room was comfortable and clean. Next time I'll have to bring some groceries and cook instead of eating out. Staff was very nice, I appreciate you.
We enjoyed our experience overall. It was quiet, room was spacious and clean. Only issue was we came down for coffee and the "grab n go" breakfast. There was a sign up on desk saying attendee will be back soon that was at 6am after 8am and sign was still up.
Business response:
Dear Kristina, Thank you for reviewing your stay. We are happy your overall experience was pleasant, and we're glad you loved our clean and spacious suite. However, we want to apologize for the lack of responsiveness of our staff, which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will give us another opportunity to provide you with the experience you deserve. Thank you! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 707 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.