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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1.5 hours to check in! The agony of check-in was mind boggling! It took the desk clerk 10 minutes to check each person in and there were up to fifteen of us in line! Unreal! Do not stay here!
Tissue in peephole? There was tissue stuffed in the peep hole. Disgusting. Breakfast bar was lame. The condition and structure of the interior was dirty. Cabinets were filthy. Tub didn't drain, lamp by bed didn't work, Internet was super slow, air unit was right next to the bed and was loud and in my face. Late checkout was only until 12 pm. No ice bucket or coffee maker in the room. The desk chairs were filthy disgusting. I put a towel down on it to sit. Gross.
Smelly rooms Although the hotel is new, the smell of the room was horrible. It may have come from the refrigerator or dish washer but I kept my distance. The area has many conveniences which was a good thing because had to spend most of our time outside of the smelly room.
You get what you pay for. A decent place to spend the night.
Roaches I will never stay again
Roaches While the staff was wonderful, the fact that the TV remote did not work, the microwave required minor service were small in comparison to the fact that my room was infested with roaches. My family & I come to Columbia regularly and enjoyed the convenience of a kitchenette, however we will be looking for another hotel to stay in.
I will not stay in an extended stay again! It is over priced for the value of the stay without any maid service. They should disclose this prior to accepting a booking, it is very deceiving how they go about it.!
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize that our housekeeping policy was not explained to you during your check in process. I discussed your comments with our team to ensure this does not happen in the future. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Event The staff were unprofessional. There was a women on the front desk, she was always eating in the back room and was never on the front desk. That person should be on the front desk to represent the company.
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,452 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.