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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again. Not much to say. If you have nothing to say nice say nothing.
Business response:
Bob, thank you for taking the time to rate your visit. Our number one priority is to make sure you receive an outstanding experience, so I am sorry we fell short while you were here. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, General Manager
Smell like urine Stayed here for a month. Nobody is on the front desk most of the time. Stained on towels. If you need something printed, you have to email it to the receptionist. Breakfast is just a cold coffee & old cheap muffin which is open to all the people walking on the street. Front desk person always look stressed out and rude. Communication and customer service needs improvement. Fitness center has a very old treamill. Washer & dryer always has clothes in it. The hallways smells like urine. The toilet is always clo... read more
Business response:
John, thank you for choosing to stay with us on your trip to the area. We're extremely sorry you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sin... read more
:( This time they did not even provide a shampoo. The person at the check-out was very nervous and not helpful so that made me feel uneasy. I will make sure I don't stay here any more.
Business response:
Thank you for the opportunity of hosting your stay at our hotel. After reading your review, it was obvious that we fell short in providing the hospitality you deserved. Please accept my personal apologies for the inconvenience this caused you. I have shared your review with my entire team, so that we can learn from our shortcomings. I appreciate you bringing this issue to my attention and assure you that efforts will be made to resolve them. I hope we will have the opportunity to welcome you back to our hotel and provide you... read more
Nasty dirty rooms Front staff(Tameika) was unknowledgeable about the facility no warm welcome or even a hello she just asked are you checking in that's all on the phone someone was complaining about there experience it I was someone also waiting to complain about their room as I was checking in Tameika told us she was from Jamaica but when we check out they said she was from another facility she was just helping we stayed in room 250 very dusty and dirty had my throat itching like crazy and sneezing because of the dust tub w... read more
Dirty rooms. Had to leave.
Scheming Front Desk Told one of my guy's ( a latino) they would not give his cash deposit back until he cleaned the room himself because the cleaning staff didn't "have time" Pathetic!
Bed very small for a queen size. TV channels didn't even have local channels to enable us watch saturday night live. One elevator wasn't working and we had to walk longer distance to get the other working elevator. it was advertised that it comes with free breakfast. That was not a breakfast. They has coffee machine and tea bags and snack bars. This is the worse service provider of all the Hotels I have booked through you guys. Not staying there again. I need reimbursed or compensated. Wifi wasn't working well. It was weak.
Nice Location The room Is not cleaned, asked the staff and complained about it and they have taken care. Staff is responsive and the hotel isn Good location. Not sure to recommend to anyone.
About what you'd expect for $100. Bring your own food to cook - No breakfast served. Poor internet.
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,452 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.