This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing really special about the place. They overbooked the weekend I was there and tried to move me to a different hotel so they could get more money for the room I already paid for.
Business response:
Samantha, thank you for choosing Extended Stay America for your visit. Please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It was our pleasure hosting you, and we hope you will return and stay with us again. Sincerely, Hotel Management
Entirely Adequate Extended Stay is a fairly minimalistic experience. Maid service is an additional fee. You bring your towels to the lobby and they wash them for you. Breakfast is prepackaged muffins, granola bars and hot drinks. No milk or juice, even. There is no fitness center. There is no ice machine. On the plus side, it’s considerably less expensive than other nearby hotels, the staff is nice and the room is perfectly cromulent.
Business response:
Marc, thank you for sharing the specifics of your stay. We regret any inconvenience you had due to our hotel policies and your disappointment with our complimentary grab-and-go breakfast. Additionally, we want to mention that we provide a full-size refrigerator in our suites, which includes ice trays for your convenience. Therefore we do not have ice machines on our property. On a positive note, we are glad you liked your suite and the service from our associates. We hope you will consider giving us a second chance the next ... read more
Staff was excellent!!! And good location
I loved the general area & the staff was very helpful and pleasant
Business response:
Glenn, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Dumpy
Business response:
LuAnn, we appreciate you taking the time to share your review. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience while you are here, as we would love to ensure your 100% satisfaction. Thank you for your business, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.