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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For reserving a room for the night. I paid extra for having 6 people in one room and there wasn’t enough towels or soaps. Then the morning after the continental breakfast wasn’t there when I went, and the front desk person wasn’t anywhere to be found. It was only one night than God. I probably wouldn’t stay there again.
Business response:
We regret your experience with us fell short of what you expected. We are sorry for the problems you faced and we will share your comments with the appropriate team members to be more diligent going forward. We hope you will consider coming here again in the future. Sincerely, Hotel Management
The room was nice but it had a funny smell. I was disappointed that they did not have all the supplies for the kitchen that were advertised, i had to go and ask. I did not sleep well because i was either below the laundry area or the hallway all i heard was what sounded like stomping most of the night on rm 109. And i asked to be on a higher level just to stay away from that very problem and i was put on the bottom floor. I made it work, but i don't think i will stay there again. Thanks
Business response:
Thank you for being our guest. We are sorry for the cleanliness and noise issue you encountered and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Moreover, we also regret your disappointment with our kitchenware policy. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Stay was fine..no problems! Hotel staff were friendly..
Business response:
Thank you for choosing us and for writing a review. We are pleased you enjoyed our service, and the rest of our team will be delighted to hear they are doing a great job. If you are back in our area, please come and stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 3.5 star rating with 1,887 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.